Privacy Policy

Effective from: 01/01/2026

1. Data Controller

The controller of personal data collected through the website www.mapro.si is:

MAPRO d.o.o.
Industrijska ulica 12
4226 Žiri
Registration number: 5675740000
VAT number: 34882243
E-mail: info@mapro.si

We process personal data in accordance with the applicable legislation of the Republic of Slovenia, the General Data Protection Regulation (GDPR), and the Personal Data Protection Act (ZVOP-2).

2. What Personal Data We Collect

When visiting our website, we may collect the following personal data:

Contact Form

When you submit an inquiry through the contact form, we may collect:

• first and last name,
• email address,
• message content,
• date and time of form submission.

Technical Data

When visiting the website, the following may be automatically recorded:

• IP address,
• date and time of access,
• browser type,
• operating system,
• visited pages,
• other technical information necessary for the operation of the website.

3. Purpose of Processing Personal Data

We process personal data for the following purposes:

• responding to your inquiry,
• communication with customers and business partners,
• ensuring the secure operation of the website,
• preventing abuse and unauthorized access,
• fulfilling legal obligations.

We do not use personal data for automated decision-making or profiling.

4. Legal Basis for Processing

We process personal data based on:

• your consent (submission of the contact form),
• the legitimate interest of the controller in ensuring website security and functionality,
• compliance with legal obligations.

5. Retention of Personal Data

We retain personal data only for as long as necessary to achieve the purpose for which it was collected.

• contact form data: up to 2 years after the completion of communication,
• technical logs: up to 12 months,
• data required by law: in accordance with statutory retention periods.

After the retention period expires, the data is deleted or anonymized.

6. Disclosure of Data to Third Parties

We do not sell, lend, or disclose your personal data to unauthorized third parties.

Personal data may be processed by contracted data processors who provide:

• website hosting services,
• information systems maintenance,
• email services,
• security and anti-abuse services.

We have concluded appropriate data processing agreements with all contracted processors.

7. Google reCAPTCHA

To protect our web forms against abuse and spam, we use Google reCAPTCHA.

When using reCAPTCHA, Google may process certain information, including:

• IP address,
• device and browser information,
• information about website usage.

The processing of such data is governed by Google's terms and privacy policy.

8. Cookies

This website uses cookies that are necessary for its operation.

Analytical or other non-essential cookies are only installed after obtaining the user's consent where required.

9. Rights of Individuals

You have the following rights regarding your personal data:

• the right of access to your data,
• the right to rectify inaccurate data,
• the right to erasure of data,
• the right to restrict processing,
• the right to object to processing,
• the right to data portability,
• the right to withdraw consent.

To exercise your rights, please contact us at: info@mapro.si

Response Time for Requests

We respond to requests relating to the exercise of individual rights without undue delay and no later than one month after receipt of the request.

10. Right to Lodge a Complaint

If you believe that we process your personal data in violation of applicable legislation, you may lodge a complaint with:

Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana
www.ip-rs.si

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

12. Contact

For any questions regarding personal data protection, please contact us at:

info@mapro.si

13. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy. All changes will be published on the website www.mapro.si.